Slack logo

Onboarding on Slack

16 screenshots 9 emails

  • 0.5x
  • Normal
  • 2x
  • 3x
  • 4x
  • Homepage

  • Sign up

  • Check your inbox

    The quick links for Gmail and Outlook are helpful

  • Verify email

    I personally prefer the "verify link" approach to the "verification code" method used here, but I understand that using a code is more secure (as it's harmless if the email is forwarded or sent to the wrong address).

  • Create workspace

  • Create team

  • What are you working on?

    I love this question. I'm usually a fan of asking the user for their main goal, but this is even better. We are all working on something, right?

  • Invite teammates

    Having the extra option to invite with a link is helpful

  • Loading

    I have Slack installed on my laptop so it's attempting to launch it by default, which makes sense. The option to continue in the browser is helpful though

  • Guide tooltip

    It's nice to see the "what are you working" question we were asked earlier put to use right away

  • Channel

    The next step of sharing a message in the channel is quite clear here. The shortcuts to help us along with the first message is helpful

  • Invite teammates

    There's no clear next step after sharing our first message, but the "Add teammates" option in the sidebar was highlighted, so it's probably a common next step. Even if we're not ready to invite more people, at least we now know where to go when we are.

  • Direct message

    If we click on our own name under direct messages, we see the option to edit our profile. It's awesome that we didn't have to create a profile, upload a profile photo etc before exploring a bit.

  • Edit profile

  • Direct message

  • Channel

An avatar image of Ramy (his face)

This onboarding flow is deceptively simple. My favorite part was the "What are you working on?" question. It's an easy question to answer as we're always working on something, even if it's "evaluating team collaboration tools." The fact that we see our answer being used only moments later is the icing on the cake.

I also love how we're not asked for details like our names/profile photos etc during the flow. It's only after we've created a channel, invited teammates, and explored that we discover where we can update our profile. That's how it should be.

Screenshots

Screenshot (Homepage) of onboarding video of Slack

Homepage

Screenshot (Sign up) of onboarding video of Slack

Sign up

Screenshot (Check your inbox) of onboarding video of Slack

Check your inbox

Screenshot (Verify email) of onboarding video of Slack

Verify email

Screenshot (Create workspace) of onboarding video of Slack

Create workspace

Screenshot (Create team) of onboarding video of Slack

Create team

Screenshot (What are you working on?) of onboarding video of Slack

What are you working on?

Screenshot (Invite teammates) of onboarding video of Slack

Invite teammates

Screenshot (Loading) of onboarding video of Slack

Loading

Screenshot (Guide tooltip) of onboarding video of Slack

Guide tooltip

Screenshot (Channel) of onboarding video of Slack

Channel

Screenshot (Invite teammates) of onboarding video of Slack

Invite teammates

Screenshot (Direct message) of onboarding video of Slack

Direct message

Screenshot (Edit profile) of onboarding video of Slack

Edit profile

Screenshot (Direct message) of onboarding video of Slack

Direct message

Screenshot (Channel) of onboarding video of Slack

Channel

Emails

Slack confirmation code: GKU-TN9

Screenshot of onboarding email from Slack with the subject line Slack confirmation code: GKU-TN9

James Jonas just joined your workspace!

Screenshot of onboarding email from Slack with the subject line James Jonas just joined your workspace!

[Slack] Notifications from the UI Feed workspace for 22nd June 2021

Screenshot of onboarding email from Slack with the subject line [Slack] Notifications from the UI Feed workspace for 22nd June 2021

UI Feed on Slack: new account details

Screenshot of onboarding email from Slack with the subject line UI Feed on Slack: new account details

Invite more people to Slack

Screenshot of onboarding email from Slack with the subject line Invite more people to Slack

📄 Messages in Slack may be waiting for a reply...

Screenshot of onboarding email from Slack with the subject line 📄 Messages in Slack may be waiting for a reply...

You’ve unlocked 30 days of premium features in Slack, UI Feed

Screenshot of onboarding email from Slack with the subject line You’ve unlocked 30 days of premium features in Slack, UI Feed

Screenshot of onboarding email from Slack with the subject line

Complete your set-up with the Slack app

Screenshot of onboarding email from Slack with the subject line Complete your set-up with the Slack app

Subscribe to get two onboarding videos right away and two more every week. It's free!

We never send spam and you can unsubscribe instantly with one click